AI intelligence over your
communication graph

CommSense analyzes cross-platform organizational communications to surface actionable insights — helping employees understand themselves, managers strengthen their teams, and organizations achieve more.

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CommSense Communication Graph — Dark CommSense Communication Graph — Light

Three perspectives, one platform

CommSense adapts to your role — giving employees self-awareness, managers team visibility, and admins full control.

Employee

Understand yourself

View your personal communication graph, behavioral profile, relationship scores, and responsiveness patterns. Get actionable suggestions for improvement based on AI analysis of your communication style.

Manager

Strengthen your team

See team-wide communication patterns, relationship health across pairs, cross-team interactions, and trend detection. Identify silos, friction points, and communication gaps before they become problems.

Administrator

Connect & configure

Plug in Microsoft Graph, Slack, and more. Map identities across platforms, define the org chart, select analysis scope, and grant manager access — all with privacy-first controls.

Your communication fingerprint

Get a complete picture of how you communicate. CommSense classifies your behavioral attributes across five dimensions — from assertiveness to information sharing — so you can understand your natural style and adapt where it matters.

  • Behavioral profiling across assertiveness, mode preference, interpersonal orientation, conflict style, and information sharing
  • Aggregate sentiment, engagement, and attentiveness signals
  • Anomaly detection when your patterns shift with specific people
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Five dimensions of communication style

Every person communicates differently. CommSense uses AI-native analysis to classify interactions across five key behavioral dimensions — giving individuals and managers a nuanced view that goes far beyond simple sentiment.

  • Assertiveness — High, Medium, or Low engagement patterns
  • Communication Mode — Mixed, Informal, or Formal tendencies
  • Interpersonal Orientation — Task-Oriented, Balanced, or Relationship-Oriented
  • Conflict & Feedback — Collaborating, Accommodating, or Competing
  • Information Sharing — Open, Selective, or Minimal transparency
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Every connection, measured

Each 1:1 relationship is scored across Human Connection, Professionalism, and Closure — along with interaction volume and key discussion themes. See which relationships are thriving and which need attention.

  • Human Connection — warmth, empathy, personal engagement
  • Professionalism — tone, clarity, and mutual respect
  • Closure — threads resolved, commitments met, questions answered
  • Themes — deliverable reminders, status checks, escalations, and more
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Drill into any connection

Click any edge in the graph to see the full picture: channel breakdown (email, chat, meeting), interaction volume over time, relationship strength score, and activity trends — all in a single view.

  • Per-channel interaction counts with 1:1 vs. group breakdowns
  • Activity timeline showing communication patterns over your analysis period
  • Relationship strength calculated from frequency, quality, and reciprocity
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See the network, not just the nodes

An interactive, filterable graph of your organization's real communication patterns. Filter by team, channel, time range, and relationship strength to uncover the hidden dynamics that drive your organization.

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Team intelligence at a glance

Managers get an aggregated dashboard with people, connections, interaction volume, team counts, and channel usage — plus AI-generated insights categorized by severity and type.

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Proactive, not reactive

CommSense continuously analyzes the communication graph and surfaces prioritized insights — from critical cross-team silos to individual relationship risks — with full explanations of why each matters.

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Track changes over time

Communication patterns aren't static. CommSense tracks behavioral and relationship trends over time so you can see how team dynamics evolve — and catch shifts before they become problems.

  • Behavioral attribute trends across all five dimensions
  • Relationship strength changes over configurable time windows
  • Anomaly alerts when patterns deviate significantly
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AI that explains itself

Every insight comes with a "Why this matters" explanation — not just a flag, but a full narrative about the pattern detected, its implications, and what to do about it. Insights are categorized by severity and type.

  • Prioritized by severity — High, Medium, Low — so you know what to tackle first
  • Typed by category — cross-team silos, bridge imbalances, relationship weaknesses, volume spikes
  • Actionable explanations backed by real communication data
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Ask your data anything

Have a natural conversation with CommSense about your communication patterns. Ask about specific relationships, request coaching advice, or get real-time analysis — powered by AI that understands your full communication context.

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What powers CommSense

Platform-Agnostic Identity

One person, one profile — regardless of how many tools they use. CommSense resolves identities across Slack, Teams, Email, and Calendar into a unified communication graph.

Privacy by Design

Employees see only their own data. Managers see only their granted scope. No surveillance — just intelligence that drives improvement, with strict access controls baked in from day one.

AI-Native Analysis

Classification, scoring, and anomaly detection powered by LLMs operating directly over the communication graph — not simple keyword matching or rule-based heuristics.

Signal Over Noise

In group chats, multi-recipient emails, and large meetings, CommSense extracts genuine interaction signals from co-participation noise — surfacing what actually matters.

Multi-Platform Integration

Connects to Microsoft Graph (Teams, Mail, Calendar), Slack, and future integrations — pulling all organizational communication into a single unified analysis engine.

Anomaly Detection

Automatic alerts when individuals communicate with certain people markedly differently than others, when volume spikes or drops, or when team dynamics shift unexpectedly.

Design principles

01

Signal over noise

Filter co-membership from real interaction; surface what matters

02

Privacy by design

Your data stays yours. Strict scoping at every level.

03

Actionable, not surveillance

Insights drive improvement, not punishment

04

Platform-agnostic

One person, one profile, regardless of tools used

05

AI-native

LLM-powered analysis, not keyword matching

Ready to understand your
organization's communication?

Get in touch to learn more about CommSense and how it can help your team.

contact@mandrew.ai